Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PUAEMR017 Mapping and Delivery Guide
Manage recovery functions and services

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PUAEMR017 - Manage recovery functions and services
Description
Employability Skills
Learning Outcomes and Application This unit of competency involves the skills and knowledge required to manage a range of recovery functions and services including financial assistance, personal support programs, health services, rebuilding programs and business continuity. It involves recovery planning (post emergency) and coordinating service delivery including monitoring and reviewing effectiveness.The unit applies to individuals who are members of a recovery committee or are directly supporting members. This may include state, territory and municipal recovery coordinators and their deputies, liaison officers and managers, centre and assistance program managers and representatives from government and nongovernment service providers, welfare agencies, allied professionals and community and business leaders.No licencing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Emergency Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Obtain, analyse and share information on impact of emergency
  • A comprehensive knowledge base is developed using existing networks and reliable sources of information
       
Element: Available data and information are analysed to identify patterns and trends
       
Element: Recovery needs of affected community and special needs of vulnerable groups are identified, in consultation with stakeholders
       
Element: Needs analysis is reviewed as recovery circumstances change
       
Element: A package of recovery functions and services is designed to meet identified community needs
       
Element: Analysis outcomes and chosen service model are documented and provided to stakeholders and service providers
       
Element: Plan delivery of recovery functions and services
  • Organisations, agencies and community representatives are engaged in planning and decision making
       
Element: Legislation, regulations and emergency arrangements are identified and applied
       
Element: Pre-prepared recovery plans are applied or adapted to suit recovery functions and services
       
Element: Likely impacts of the event are modelled to determine how needs and recovery services may change
       
Element: Capacity and capability to deliver recovery services is reviewed
       
Element: Recovery priorities are established through consideration of political context, public expectations, required services and available resources
       
Element: Delivery strategies are developed in consultation with stakeholders, prior to community endorsement and multi-organisational commitment
       
Element: Coordinate delivery of recovery functions and services
  • Stakeholders and service providers are given regular up to date information about the event, impacts, likely developments and service priorities
       
Element: Resources are managed to ensure that recovery functions and services are delivered, in accordance with organisational procedures
       
Element: Personnel workloads are managed to ensure wellbeing, in accordance with organisational policies
       
Element: Incoming information about needs and service delivery is collected, analysed and used to review priorities
       
Element: Delivery of recovery functions and services are adjusted in response to changing recovery circumstances and priorities in conjunction with other functions and services
       
Element: Community, political and media expectations and interests are managed, in accordance with organisational procedures
       
Element: Transition to mainstream services is managed, in accordance with organisational procedures, sensitively and in a timely manner
       
Element: Evaluate delivery of recovery functions and services
  • Feedback from stakeholders and service providers is sought, collected and analysed, in accordance with organisational procedures
       
Element: Operational records, minutes of meetings and records of decisions are analysed
       
Element: Instances where recovery services were deficient or poorly delivered are identified and analysed and recommendations to improve future practice are made
       
Element: Evaluation outcomes are reported to key stakeholders to inform future recovery planning and models of service delivery
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
A comprehensive knowledge base is developed using existing networks and reliable sources of information 
 
 
 
 
 
Organisations, agencies and community representatives are engaged in planning and decision making 
 
 
 
 
 
 
Stakeholders and service providers are given regular up to date information about the event, impacts, likely developments and service priorities 
 
 
 
 
 
 
Feedback from stakeholders and service providers is sought, collected and analysed, in accordance with organisational procedures 
 
 
 

Forms

Assessment Cover Sheet

PUAEMR017 - Manage recovery functions and services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUAEMR017 - Manage recovery functions and services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: